Frequently Asked Questions
Everything you need to know about our natural luxury beauty products.
Are Osia Osia products 100% natural?
Yes, our products are crafted using pure essential oils, botanical extracts, and organic ingredients. We prioritize cold-pressed techniques to ensure the highest potency and purity for your skin.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange.
Are your products cruelty-free and vegan?
Absolutely. Osia Osia is committed to ethical beauty; we never test on animals and the majority of our skincare range is 100% vegan.
Do you offer wholesale opportunities?
Yes, we partner with select boutiques and spas. Please contact our wholesale department via the 'Contact Us' page for more information on bulk pricing and minimum order requirements.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.